SALES TERMS AND CONDITIONS

1. About the Terms of sale

The terms of Sale, together with MBDC account terms of service, set out the terms and conditions that will apply when you place and order through Machhabhyaguta.com.

2. Order and acceptance

Each order received consist an offer to purchase products. Orders are subject to MBDC acceptance and may be refused at MBDC’s discretion in case where orders cannot be processed due to an error in information you have provided, an error relating to the price or description of the products as displayed on the web and the products that you have ordered are no longer available through the e-store.

An email confirmation of your order will be sent to you. If you do not receive an email, contact MBDC before you try to place another order for the same product.

You will receive a call from our delivery service before your order is dispatched confirming that your order has been accepted.

If you have any questions, comments or concerns regarding MBDC’s order acceptance policy, or if you consider that your order was rejected in error, Please contact MBDC.

3. Product availability

MBDC will have the right, at any time, to make changes to information about products displayed on the web store regarding prices, description or the availability of the products and may do so without first giving you notice of the changes. MBDC will not, however, make any changes to the price, availability or description of any product after an order has been accepted.

4. Customer initiated order cancellations and changes

You can make changes to or cancel you order at any time. To make changes to your order, please contact MBDC.

5. Delivery

For order within Ktm, Patan, all deliveries are subject to next day free delivery services. Shipping and handling charges will depend on the city you live in outside of Kathmandu. Any service charges imposed will be paid by consumers.

Product that is delivered to you will become your property at the time that you receive it provided that MBDC has received full payment for the product. As soon as MBDC has delivered the product to you, you will become responsible for it and for any loss or damage to it thereafter.

6. Prices and payment

The product price is always the price indicated in the web shop when you place your order. The prices include VAT. Payment method is Cash on Delivery.

7. Returns / Refunds

Refunds or exchange in case of a faulty products. If you wish to exchange or return for refund a product that is sold and delivered to you by MBDC, which is faulty or otherwise damaged when you received it, which does not correspond to the description on the web store, or which develops a fault after you receive it, you can do so in accordance with MBDC return policy or have a store credit.

8. Personal Information

When you create your MBDC Online shop account and place an order through the online store, you will be providing MBDC with your personal information. You agree that MBDC may disclose personal information to its vendors. MBDC and its vendors will use your personal info to process your order and for the delivery of the products ordered and for other limited purpose.

9. Contact MBDC.

If you have any question about these Terms and conditions, Please contact MBDC by phone services or email info@machhabhyaguta.com